about
PT. Utama Nilai Sentosa
PT. Utama Nilai Sentosa, established in 2008, is the exclusive representative of the UK-based Ellis Chartered Loss Adjusters in Indonesia, benefiting from their global reputation for customer-focused and technically proficient claim handling. This partnership provides PT. Utama Nilai Sentosa with a competitive edge through ongoing technical support, enhancing the expertise of its qualified loss adjusters, who possess diverse academic backgrounds and extensive experience in both marine and non-marine claims. The company delivers prompt, accurate reporting and has served a wide range of insurance clients across Indonesia—including international, local, and state-owned firms—while also building strong ties with key service providers such as fire and technical forensics and legal partners.
Our commitment to transparency and integrity ensure that we are the most reliable partner for our clients.
- Vision
To consistently provide the Indonesian insurance industry with an international standard of service and to become the premier loss adjusting company in Indonesia.
- Mission
✅ To consistently provide prompt response and accurate reporting to support our clients’ high standards of claim handling service.
✅ To provide fair and impartial recommendation of claim settlement in a timely manner.
✅ To maintain and develop human resources by focusing on staff training and development.
✅ To conduct ourselves professionally and with integrity to secure the trust of our client.
Services
Range of Services
Marine Claims
We provide professional service in claim adjusting and consultancy in all types of cargo claims.
Non - Marine Claims
We provide professional service in claim adjusting and consultancy in non-marine claims such as:
✅ Fire Claims
✅ Property All Risks
✅ Machinery Breakdowns
✅ Heavy Equipment
✅ Contractor’s / Erection’s All Risks
✅ Moveable Property All Risks
✅ Contractor’s Plant and Machinery
✅ Burglary, Theft and Fidelity
✅ Business Interruption
✅ Industrial All Risks
✅ Money Insurance
✅ Casualty and Liability
✅ Others
Management
FREDDY THEODORUS
Bsc. (Hons), Dipl (Loss Adj), ANZIIF (Snr Assoc), ACLA, CIP., ICAP.
RICHARDO TJUATJA
ST., ICAP., Dipl (Loss Adj), ANZIIF (Snr Assoc), ACLA, CIP.
JOSE THEODORUS
Bsc., Msc., MBA, Dipl (Loss Adj), ANZIIF (Snr Assoc), ACLA, CIP., ICAP.
STEVANUS TIRTARAHARDJA
ST., ICAP., AAAIK
CHRISTANTO INDRA SUNARTO
SE., AAAIK, Dipl. (Loss Adj.), ANZIIF (Snr. Assoc.), ACLA, CIP
FREDDY THEODORUS
Bsc. (Hons), Dipl (Loss Adj), ANZIIF (Snr Assoc), ACLA, CIP., ICAP.
RICHARDO TJUATJA
ST., ICAP., Dipl (Loss Adj), ANZIIF (Snr Assoc), ACLA, CIP.
JOSE THEODORUS
Bsc., Msc., MBA, Dipl (Loss Adj), ANZIIF (Snr Assoc), ACLA, CIP., ICAP.
STEVANUS TIRTARAHARDJA
ST., ICAP., AAAIK
CHRISTANTO INDRA SUNARTO
SE., AAAIK, Dipl. (Loss Adj.), ANZIIF (Snr. Assoc.), ACLA, CIP
Consult with PT. Utama Nilai Sentosa
Your trusted partner in handling large and complex claims. We deliver innovative and efficient solutions tailored to your evolving needs with speed, accuracy, and competitive pricing.
Head Office
- PT. Utama Nilai Sentosa, Grand ITC Permata Hijau, Sapphire #23, Jl. Letjen Soepeno, Jakarta Selatan 12210, Indonesia
Our Associate
- Ellis Chartered Loss Adjusters - London, United Kingdom